We support your cryo‑EM adoption
When you embrace a technology, you need a partner that not only sells you an instrument, but also provides world-class support targeted to your organization and your unique goals. Our Cryo-EM service portfolio provides you with a roadmap to success with our structural technology introduction approach. Comprehensive support, including advice on infrastructure, user training, and technical application support tailored to your specific needs. And the assurance that nothing is left to chance when it comes to achieving your goals. With our specialized support, we set up your workflow, train your users, and monitor your progress to ensure a successful integration of Cryo-EM technology into your laboratory.
We start our support activities with the workstream around the facility, evaluating and helping you prepare your site for installation of your new microscope. Shortly after site preparation starts, we begin our support activities around the user by setting up a training and experimental plan. And if applicable, we enroll you in one of our Cryo-EM school courses, where you can be trained on Cryo-EM, even before your system is installed.